Refund and Cancellation Policy

Aapno Cinema

At nk mittal & ls films.pvt.ltd, we aim to provide a smooth and enjoyable streaming experience on Aapno Cinema, our regional OTT platform featuring Rajasthani movies, music, and cultural content. This Refund and Cancellation Policy explains the terms under which subscriptions may be canceled and refunds may be requested.

Please read this policy carefully before purchasing a subscription.

 

 

1. Subscription Cancellation

You may cancel your subscription to Aapno cinema at any time.

a) Continued Access

Upon cancellation, you will continue to have access to all premium features and content until the end of your current billing cycle. Your service will not be interrupted during this period.

b) No Refund for Partial Periods

Subscription fees are billed in advance and no refunds will be issued for unused or partially used subscription periods, except where required by applicable law.

c) How to Cancel

You can cancel your subscription by:

  • Accessing your account settings within the app, or

  • Contacting our support team at nlfrajasthan@gmail.com

Please ensure cancellation is completed before the next billing date to avoid future charges.

 

 

2. Refund Eligibility

Refunds may be considered only under the following circumstances:

a) Accidental or Duplicate Billing

If you are charged incorrectly due to a technical error, duplicate transaction, or system malfunction, please contact us immediately for review.

b) Unauthorized Transactions

If a subscription payment was made without your authorization, you must notify us within 7 days of the transaction date to be considered for a refund.

 

 

Non-Refundable Situations

Refunds will not be provided in the following cases:

  • Change of mind after purchase

  • Dissatisfaction with available content or preferences

  • Lack of usage or inactivity after subscribing

  • Failure to cancel before the renewal date

  • Promotional or discounted subscriptions (unless required by law)

 

 

3. Refund Request Process

If you believe you are eligible for a refund, please follow the steps below:

Step 1: Contact Support

Send an email to nlfrajasthan@gmail.com with the subject line “Refund Request”, including:

  • Your registered email address

  • Subscription plan name

  • Date of payment

  • Reason for the refund request

Step 2: Review & Verification

Our team will review your request and may ask for additional details to verify eligibility.

Step 3: Processing

If approved, refunds will be processed within 7–10 business days and credited to the original payment method used at the time of purchase.

 

 

4. Free Trials (If Applicable)

If Aapno Cinema offers a free trial period, you must cancel your subscription before the trial ends to avoid being charged.

 

    • No refunds will be issued for charges incurred after the trial period expires.

      • It is your responsibility to monitor the trial duration and cancel on time if you do not wish to continue.

 

 

5. Changes to This Policy

nk mittal & ls films.pvt.ltd reserves the right to modify or update this Refund and Cancellation Policy at any time. Any changes will be communicated via the app, website, or email where appropriate. Continued use of the Service after changes indicates acceptance of the revised policy.

 

 

6. Contact Us

If you have questions or need assistance regarding cancellations or refunds, please contact us at:

📧 Email: nlfrajasthan@gmail.com
 🏢 Company: nk mittal & ls films.pvt.ltd
 📱 Product: Aapno cinema

 

 

Thank you for choosing Aapno cinema.
 We appreciate your support and remain committed to providing quality Rajasthani entertainment.

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